What Our Clients Think
We think we provide our clients all over the world with valuable software services and support, and do it better than any of our competitors. We think that if you were to work with Cobwebb Communications you’d quickly come to find that what we can do for you would become indispensable to the efficient and profitable running of your business.
But why take our word for it? It’s our website; you know we’re going to be a bit subjective about what we do!
Why not have a look at what our clients are saying about us. They have no reason to be anything other than honest about the service we provide. If you’re reading through this website and considering whether to get in touch with a view to using us, perhaps the best way to see if we’re a good fit with you is to read about the relationships we’ve developed with organisations who already use us.
The fact that Cowebb Document Management is native to System i was a major factor in selecting it as the product to go forward with. It integrates very well with our PRMS ERP system and gives us total flexibility over the design and distribution of our document output.
Brian Barker, IT manager, Money Controls (UK)  Read white paper here...
Since moving to Cowebb Document Management from our previous forms package our document management costs have reduced significantly as has the amount of time required managing the system. The team at Cobwebb are supportive and knowledgeable and know how to get the job done.
Neil Hogston, IT manager, Baker & Taylor
With the automated distribution of documentation we have the ability to email or fax. This has reduced manual input by users and the implementation of the email facility has provided a cost saving, while the reliability of the product has promoted confidence and increased efficiencies in the ERP system. Our current ERP system is BPCS version 4.03. We are upgrading to ERP LX and will be implementing Cowebb Document Management as part of the process. We are confident that Cowebb Document Management will integrate as successfully with the new system as the old.
Melanie Pash, Systems manager (UK), ITT Jabsco
All departments across our business rely on Cowebb Document Management to deliver documents to customers, suppliers as well as internally. The production and delivery of fresh food requires speed, accuracy and reliability – all are features of Cobwebb software.
Bettina Schreiber, Business Systems Manager, Greencore Group (UK)
Cowebb Document Management/Document Management has totally addressed the relevant business problems we were facing. We have seen very tangible time savings – for example, we have decreased the time needed to support the product and are able to quickly design new documents. The whole company and our customers have felt the benefits from this product, even when not directly involved, because there is more time to devote to running the business. All our senior management are very happy with the product and the solution that was provided by Cobwebb Communications Ltd.
Tony Dean, Data Processing Manager, Allen & Heath
We were very happy with the implementation process, and were fully supported until a workable solution was reached. Cobwebb’s solution integrated very well with the ERP system that we already had in place, with satisfactory training and support provided along the way. We were given a well fitted solution.
Distribution Project Manager
Not only have we seen a very significant decrease in costs of pre-printed stationery and an elimination of overheads, we are now also able to bespoke or tailor anything, which is great. The solution was very well received by senior management. We are starting to see huge returns. We have stopped producing documents; everything is going out to customers in PDF format, therefore greatly reducing time and postage costs. The implementation has also had a great impact on payment, as invoices are no longer taking longer than a week to get to their final destination, rather getting there almost as soon as they have been created.
Mark Bevan, Senior Technical Analyst, New Balance
In addition to the functionality of the software, which was key in the decision making process, as was the ability to have maintenance provided centrally via Infor, the fact that Cobwebb integrates very well with our ERP system, was one of our main reasons for selecting Cobwebb. The automatic distribution of documents has improved communication with our customers and suppliers and has greatly reduced the time taken to identify and resolve account queries.
Sally James, Financial Controller, Sanken Power Systems (SPS)
Cowebb Document Management is quick, efficient and saves a lot of time wasting. An intangible benefit of Cowebb Document Management is that we are able to provide a POD (Proof of delivery) for our customers instantly upon request. The elimination of filing at all our branches has saved us the cost of a part-time member of staff at some of our sites. This saving represents £30,000 per annum.
Chris Drake, Purchasing Director, TN Robinson